Recruitment Manager - BPO

- The Recruitment manager will lead and is responsible for delivering all facets of end to end recruitment process within the AMH Group India BSC (Business Shared Service Center). The individual will play a critical role in ensuring the best possible talent is hired and attrition is taken care of. This will be achieved through development of recruiting plans & sourcing strategies.

- The individual will directly source through multiple sourcing channels as well as will be required to liaise with various consultants & hiring firms in order to close hiring agreements efficiently & economically. The role also involves supporting the BSC HR head in workforce planning and demand estimation to ensure smooth operations in BSC.

PRINCIPAL ACCOUNTABILITIES :

Accountabilities Major Activities :

Core Activities :

- Designs, develops and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)

- Designs the selection matrix for choosing the optimum recruitment channel and recruitment source

- Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization

- Builds a quality relationship with the internal customers and external recruitment agencies

- Monitors and constantly reduces the costs of the recruitment process

- Sets the social media communication strategy for different job profiles and functions in the organization

- Conducts first level job interviews for the managerial job positions (or key jobs in the organization)

- Will directly source through multiple sourcing channels

- Acts as a single point of contact for managers regarding recruitment requirements & queries

Transition Support :

- Should be able to keep track various bulk & key positions hiring during transition

- Should involve actively with process owners to understand their requirements against each position

- Should be able to highlight risks of delay in hiring

- Should be able to mitigate such risks with existing talent pool

- Flexibility to coordinate with US stakeholders for interviews in different zones for hiring, if needed

SKILLS AND KNOWLEDGE :

Skills & Desired Experience :

- Overall 8-10 years or more experience in HR particularly with hands on experience of end to end recruitment.

- Excellent negotiation skills, job interviewing skills, analytical skills ,social media knowledge ;

- Result oriented, with high level of motivation for self-growth

- Ability to thinks strategically; taking a balanced short and long-term view when solving problems; ability to utilize information from a wide variety of sources

- Experience working for a multinational organization (outsourcing / shared services) - prior experience to hire in HR, Finance and IT will be preferred

- Excellent stakeholder engagement skills and ability to communicate effectively with clients of all levels and with fellow team members

Educational Qualifications :

- Master's Degree in Business Management / PGDBM specializing in HR