Razorpay - Senior Product Manager

About RazorpayPOS:

Razorpay POS, Razorpay's comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions.

With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences.

Formerly known as Ezetap, Razorpay POS emerged after Ezetap's acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Roles and Responsibilities:

1. Build Customer Empathy: PMs have to regularly meet and understand customer needs first-hand as well as stay on top of the customer pulse via secondary insights - both qualitative and quantitative.

2. Devise Strategy: Define both long-term strategy and quarterly roadmap to achieve the product vision and create impact.

3. Conceptualize new solutions: Product Conceptualization with a problem first, data-driven, and test & iterate approach. Ensures conceptualization from a platform and a long-term view. Ensures value-based prioritization of product initiatives.

4. Build products: Collaborate with Engineering and ecosystem players to build products that customers love. Produce high-quality product specifications and effectively prioritize and manage the scope of each product launch to deliver products and features on time.

5. Launch products: Draft and execute a go-to-market plan in conjunction with Product Marketing. Be the internal and external authority and advocate for your given area of focus.

6. Ecosystem collaboration: Self-starter to collaborate closely with ecosystem players to co-build products that don't exist

7. Business focus: Build business strategy around ecosystem product that would define the success for the Razorpay and the Ecosystem players

Mandatory Qualifications:

1. You understand technology, but love customer-first & business-first thinking.

2. You are comfortable working hands-on in a fast-paced start-up environment.

3. You are curious about metrics, execution processes, macro trends.

4. Problem-solving and detail orientation come naturally to you.

5. You have an analytical and data-driven approach in day-to-day work. Energetic self-starter with the ability to work independently in a fast-paced environment.

6. You are entrepreneurial and have the hunger to solve problems end-2-end.

7. You have at least 3 years of experience in Product Management and overall 6 years of experience or more

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.