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09/10 Stuti Jain
Recruiter at Rayden Interactive

Views:680 Applications:78 Rec. Actions:Recruiter Actions:52

Rayden Interactive - Associate Manager - Market Research (8-13 yrs)

Pune Job Code: 990000

You will be coordinating with the team and Manager of the team, responsible for researching US healthcare organizations in our company marketing segments using online databases, search engines, and other resources. They will also be responsible for identifying the associated contacts and roles who work at those organizations, making phone calls to confirm certain information at non-client accounts, and entering confirmed data accurately into Salesforce.

You will manage, coach, and mentor this team to perform better, transform processes and grow this team while assisting the Manager. As you would help Manager leading the team, you would also be required to perform all the tasks individually.

Responsibilities:

- Guide the team to effectively use various search engines like ZoomInfo, LinkedIn, and other internet sources to identify contacts with target roles on accounts in priority segments.

- Use company websites to identify account information including Practice Management System, Electronic Medical Record, number of providers, and health system ownership if applicable

- Formulate a calling process responsible to call target accounts during US business hours to confirm company information such as Practice Management System, Electronic Medical Record, number of providers, and health system ownership

- Manage all escalation

- Have regular connect with the Team Manager (and Phreesia manager as and when required) to identify/discuss/mitigate any resource related challenges

- Responsible for increasing process efficacy with benchmarking, automation and best in class practice

- Takes ownership and accountability for Pod responsibilities

- Acts as the SME across all process work streams Proactively monitors processes to uncover new insights and opportunities

- Consistently identifies project risks and can independently implement mitigation strategies

- Provides valuable feedback to manager about levels of performance for other team members

- Responsible for overseeing team KPIs & ensures consistent improvement month over month.

Qualifications:

- Bachelor's degree required, Master preferred.

- Prior experience in lead management/ demand generation/ Salesforce will be preferred.

- Healthcare background preferred

- Previous management experience of 1-2 years required

- Ability to drive results and hold internal stakeholders accountable

- Superior leadership, influence, communication, interpersonal, written, and telephone skills

- Ability to work with your peers to understand a client's needs and develop custom solutions

- Ability to prioritize multiple demands in a fast-paced and dynamic environment

- Skilled at anticipating and solving problems

- Strong analytic and quantitative skills

- Incredibly organized, disciplined, and process-oriented

- Total experience required: 6-10 years

Who we are :

We area multi-disciplinary studio working at the intersection of Art, Design, and Technology. Using inspiration from material, processes, experiences, context, and people, we strive to create objects and experiences which lean towards minimal aesthetics, are emotionally evoking, and use precisely engineered construction.

In its tenure of ten years since its inception, Rayden has successfully established a long-standing relationship with its oldest client, Phreesia Inc., USA. Founded in 2005, Phreesia provides strategizing solutions in the healthcare domain. Since June 2019, Rayden has on-boarded a dedicated team to provide end-to-end IT services for Phreesia. As a prospective employee /aspirant, you will be hired under the Rayden payroll and work dedicatedly for Phreesia, USA.

To understand more about the company, please go through these websites.

Rayden Design Studio - https://www.raydendesign.com/

Phreesia -https://www.phreesia.com/

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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