RAMINFO - Consulting Team Manager

We are looking for an outstanding manager to head our onsite consulting team in KPI, Business Intelligence and Management dashboards implementation.

- Should understand customer business & strategies

- Design & develop strategy maps/ objectives, assign KPI- s, measures & targets for Sr. management team percolating to business scorecard for corporate, region and branches

- Design Dashboards, reporting templates, MIS, exceptional reporting, etc.

- Responsible for overall integration of the product and associated Business Intelligence

- Work closely with stakeholders to identify Customer requirements, business work flow processes and key challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Corporate Performance Dashboard (CPD)

- Prepare a detailed project plan/s, track progress and ensure all the stakeholders are kept informed about the progress at agreed intervals.

- Develop and control deadlines, budgets and activities

- Apply change, risk and resource management

- Assume responsibility for the program resources (systems, people and partners)

- Assess program performance and aim to maximize ROI

- Ensure implementation personnel are delivering objectives efficiently and effectively

- Maintains user confidence and protects operations by keeping information confidential.

- Applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives, and providing recommendations.

- Oversee User training's are delivered effectively & efficiently.

- You will also oversee the progress of operations. With a goal that all programs deliver the desirable outcome to our organization.

- Oversee the successful implementation/configuration of CPD product suite by working with Implementation Specialists

- Develop a strategy that identifies Customer critical success factors, measurable milestones, potential obstacles and recommended plan of action

- Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)

Qualifications:

- An MBA from a reputed University

- 6-10 years of strong customer delivery experience in managing KPI's, Business Intelligence related product implementation

- Excellent in understanding and eliciting customer requirements

- Excellent in designing implementation road maps

- Managing projects related to Corporate Performance Management dashboards including ERP, CRM, SAAS applications

- Excellent communication & presentation skills

- Very good experience in handling & driving multi-geo project execution personnel

- Experience working with senior executive level personnel in customer accounts