R1 RCM - Senior Manager - Quality Assurance

Job brief

Ideal Sr. Manager - Quality should have eyes for detail and solid experience in quality control. The ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle.

The goal is to assure the high quality of our operations and services aiming to the long-term success of our business.

Responsibilities

- Devise procedures to inspect and report quality issues

- Monitor all operations that affect quality

- Supervise and guide all Quality Analysts & Quality Leads

- Assure the reliability and consistency of production by checking processes and final output

- Appraise customers- requirements and make sure they are satisfied

- Report to ensure immediate action

- Facilitate proactive solutions by collecting and analyzing quality data

- Review current standards and policies

- Keep records of quality reports, statistical reviews and relevant documentation

- Communicate with external quality assurance officers during on-site inspections

Requirements - 

- Proven experience as a quality assurance or relevant role

- Thorough knowledge of methodologies of quality assurance and standards

- Excellent numerical skills and understanding of data analysis/statistical methods

- Good knowledge of MS Office and databases

- Outstanding communication skills

- Great attention to detail and a results driven approach

- Excellent organizational and leadership abilities