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Monica

Senior Consultant at First Call HR Resource

Last Login: 15 April 2024

1670

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116

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6

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Job Code

576234

Quality Professional - BFSI/Healthcare Domain

10 - 28 Years.Delhi
Posted 5 years ago
Posted 5 years ago

Quality, Lean six sigma, Process improvement, BB Certified, MBB certified, Change Management, Process Excellence,

Hiring for Quality Professional-Female candidate for one of the reputed MNC.

- BB certified or MBB Certified.

- Good exposure to process improvement, Change Management, Business Transformation,

- Preferred domain is FA, BFSI, HRO, Healthcare.

Position Summary: The position is responsible for independently developing the Continuous Improvement roadmap for multiple LoBs, working closely with Senior Leadership. 


- The Master Black Belt supports aligned business's with Opportunity Identification, development of Quality DNA, and mentoring Black Belts driving improvement projects. 


- The MBB also manages the project portfolio and ensures timely and effective execution to drive business results. The position leads high impact projects with an organization-wide impact, as well as develop newer avenue's to partner with stakeholders both offshore and onshore, to drive end-to-end initiatives.

Responsibility:

- Work closely with Senior Leadership to develop Continuous Improvement roadmap for Multiple stakeholders and LoB. Translate business priorities into tactical initiatives to drive results.

- Manage a portfolio of multiple projects independently, and mentor Black Belts, as well as project leaders, align objectives with organizational priorities.

- Lead High impact initiatives with a cross-functional/cross-geography scope.

- Develop and execute on a plan to improve Quality DNA across the organization, with training, R&R, and events.

- Effectively communicate to, sync up with, and generate buy-ins from, stakeholders onshore as well as offshore, on various initiatives aimed at improving business results for their processes.

Internal Contacts:

Quality Leader to align & synchronize quality deployment strategy with organizational goals and review progress Operation leaders to understand organizational priorities and review of performance Business Leaders to identify strategic improvement opportunities as well as review progress of quality initiatives Black Belts to drive engagement and deployment of quality and mentor Black Belt projects and review progress on Green Belt projects

External contacts -

Client and partners to seek alliance on end to end initiatives Client/partner to align function goals with larger organizational objectives

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Posted By

user_img

Monica

Senior Consultant at First Call HR Resource

Last Login: 15 April 2024

1670

JOB VIEWS

116

APPLICATIONS

6

RECRUITER ACTIONS

Posted in

BPO

Job Code

576234

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