Loyalty Manager -
- Serves as the subject matter expert for loyalty program.
- Design and manage communications strategy focused on attracting, developing and retaining users.
- Define loyalty offer strategy to maximize ROI while staying within budget constraints.
- Lead ideation and conceptualization for loyalty program development and optimization.
- Work with brands, internal stakeholders and 3rd party partners to lead, drive and execute loyalty program.
- Manage the ongoing operations processes of the loyalty program and marketing campaigns.
- Working closely with cross-functional teams (product, technology, and other marketing functions) to streamline/automate the manual processes.
- Work with MIS team to enhance predictive value of our user acquisition models.
- Market analysis & competitive benchmarking: Strong external focus to understand the trends in gaming industry and a continual evaluation of how our product offerings compare to the competition.
Industry Preferred - Ecommerce/Gaming
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