Purplle.com - Manager - FC Operations

FC Operations Manager :

- Responsible for the overall program management of high impact supply chain analytics projects in FC Operations

- Interacts with multiple stakeholders to gather resources, knowledge, technical knowhow and pool them to roll out high impact pilots in the FC Operations

- Day-to-day management of programs and pilots in the domain of operation insights and analytics

- Set up data pipe-line to store and process data for various reporting requirements

Key Result Areas/Accountabilities :

- Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

- Construct workflow charts and diagrams; studying system capabilities; writing specifications

- Improve systems by studying current practices; designing modifications

- Recommend controls by identifying problems; writing improved procedures

- Maintain user confidence and protect operations by keeping information confidential

- Prepare technical reports by collecting, analysing and summarizing information and trends

- Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making

- Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports

- Suggest changes to senior management using analytics to support your recommendations.

- Actively participate in the implementation of approved changes

- Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

- Conduct insightful, adhoc analyses to investigate ongoing or one-time operational issues

- Monitors last mile operation's key metrics such as productivity, cost economics, escalations etc. and identify areas that need process innovation/re-engineering.

- Coordinates with multiple stakeholders such as operations, product management, data science, dev ops, analytics, commercial, security and help business taking critical decision and implement necessary changes

DESIRED PROFILE/SKILL SETS :

- Degree with 3-5 years of experience in Operations/strategy/program management/project management

- MBA Graduate from Tier-1 B-Schools preferred

- Excellent communication skills - written and verbal

- Analytical Abilities- analysis and interpretation of data to enhance the efficiency

- Strong program management skillset

- Working experience in SQL and Python required

- Ability to impact operations and effect change.

- Detail oriented, analytical and inquisitive with Problem Solving attitude