Publicis - Vice President - Client Servicing

Vice President - Client Servicing (Mainline + Digital)

- Crisis Manager & Problem Solver

- Drive Profitability

- Manage a team of experts, including Client Service Directors and Managers and Executives.

- Define and initiate projects, manage cost, schedule, and performance of projects, while working to ensure the ultimate success and acceptance of the Strategy for the brand.

- Foresee, problem areas and arrest them.

- Share learnings regularly - market intel, news, etc. which impacts the brand in any way. Including but not limited to brand numbers - MS Val/VOL, Category Growth, SOV/SOE for us versus competition.

- Drive product differentiation viz a viz all competitors (brand and agency level)

- Financial Management

- Role model for conduct and culture: Embodiment of the agency culture and drive it with team to the junior most level.

- Brainstorm with Planning for initiation of all key projects and be able to engage on strategic inputs, workshops, brand refresh, communication refresh etc.

- Engage in first hand primary research and market visits. (Should have conducted primary research at least 200 hours year on year at BD level)

- Acquaint self and team with ASCI

- Business Growth - Drive business growth discussions (internal) and help identify potential opportunities for the agency business growth

- Constant Skill development/enhancement/upskilling - self and team

- Drive proactive work / thinking and culture

- Responsible for the growth of current and prospective accounts, ensuring the right team is in place for each client

- Actively lead New Business pitches

- A good relationship manager with clients for them to see you as dependable/reliable, attentive, active, knowledgeable team player. Should be persuasive and confident on creative projects/selling.

- Understand the power of networks and know how to leverage them. If possible, should have worked on a local/global model - Hub Spoke

Other/ Special Requirements:

- Creative thinking, analytical & problem solving

- Intelligent, entrepreneurial type with strong work ethic

- Ability to lead projects independently from start to finish, working with internal and external teams to make decisions and maintain forward momentum

- Sound business acumen; strategic skills

- Strong negotiation skills

- Team management skills

- Demonstrated prowess in all MS Office programs