Prozo (www.prozo.com) is a VC-funded e-commerce to warehousing and fulfillment services company, building a fast fulfillment highway for enterprises, SMBs & D2C brands. Prozo's key offerings are :

- 3PL & 4PL warehousing & fulfillment

- Last mile freight (B2B & B2C)

- Supply Chain tech stack (Prozo OMS, Prozo WMS, Pro Ship, Pro Insights, Pro Planning)

- E-commerce sales on 20+ online platforms

We are dedicated to building high performing teams in our Corporate Office (Udyog Vihar) and other cities (Noida, Bangalore, Kolkata, Hyderabad, Mumbai) where we are present.

Role Overview:

We are looking for a professional Operations Manager to coordinate and oversee our organization's operations and supply chain.

- Ensuring all operations are carried on in an appropriate, cost-effective way, improving operational management systems, processes and best practices whenever and wherever needed, fix the problems arising in the operations and supply chain of the company

Roles and Responsibilities:

- Ensure all operations are carried on in an appropriate, cost-effective way.

- Monitor all warehouses and logistics operations of the company

- Identify problem areas and develop solution

- Implement the solution and ensure it is sustained - Travel if needed to the problem location and resolve the issues

- Improve operational management systems, processes and best practices

- Help in Purchase materials, Plan inventory and Oversee warehouses efficiency

- Develop dashboards for the management on the Operations and Supply Chain status. Work with Tech team to get these automated or tech enabled

- Help the organization's processes remain legally compliant

- Formulate strategic and operational objectives for the operations function and ensure they are aligned to the overall organizational objectives

- Help in managing budgets and forecasts for operations function

- Perform quality controls and monitor KPIs of warehouses and logistics/SC teams

Recruit, train and supervise staff

- Find ways to increase quality of client service

Required Experience & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements below represent the knowledge, skills, and/or abilities required.

- Proven work experience as Operations Manager or similar role - minimum experience of 5 years

- Knowledge of organizational effectiveness and operations management

- Experience budgeting and forecasting

- Familiarity with business and financial principles

- Excellent communication skills

- Leadership ability

- Strong multitasking and time management skills

- Outstanding organisational skills - ability to work with different functions to get the work done

- Degree in Business, Operations Management or related field