Purpose of the Job :
- Describe the position's purpose and overall role in the organization/unit/department. Identify major job objectives and initiatives. This summary should generally be 3 to 4 sentences at most and should answer the question "Why does this job exist?"
- The Proposal Projects Manager executes internal client requests ensuring on-target, on-time, and on-budget delivery of sales materials. The Proposal Projects Manager must exhibit outstanding project management and client communication skills in achieving the highest possible standards in client service.
- They need basic knowledge of clients' business challenges to provide communications solutions and project management execution.
- The Proposal Projects Manager will also be expected to participate in creative development meetings ensuring final output are on mark.
- In addition, the Proposal Projects Manager will provide project management follow-through and accurate delivery. This position maintains high quality standards despite pressing deadlines; always striving to do work right the first time.
Primary Duties & Responsibilities - List, in order of importance, specific major duties and responsibilities (no
more than 7) and estimate the average percentage of time (annually) spent on each. No duty should represent less than 10% and all duties combined must equal 100%.
Project Management :
- Creates project matrix and ensures adherence including all regulatory, legal, compliance and branding guidelines
- Executes all responsibilities of a project manager for Tier 1 and complex strategic projects. Acts as the project manager in others projects as needed
- Manages expectations with clients and departmental teams to ensure all deadlines are met, including negotiating timelines and budgets
- Provides final sign-off on projects to ensure compliance with creative brief and project specifications
- Partners with outside resources in managing clients' promotional and sales efforts as necessary
- Confers with design team to ensure all files are correct and final before archiving
- Recommends the effective reuse of past materials when appropriate
- Collaborates on creative development and direction with client, content, design and production teams
- Provides feedback to project team during internal creative reviews
- Presents concepts to clients, obtains feedback and translates that feedback for the project team
- Reviews client change requests and responds with schedule/cost impacts along with alternatives
20%
Strategic Relationships :
- Perceived as credible, trusted advisor by building strong relationships and partners with clients to achieve effective outcomes in an efficient manner
- Finds common ground with clients when debating creative or strategic opinions
- Contributes in developing initial creative strategies to address core sales and business objectives
- Develops and maintains solid client relationships; encourages a collaborative approach with departmental team members
20%
Teamwork :
- Works to improve the team's overall performance and embraces a collaborative approach
- Supports peers by reviewing work to ensure zero errors in work
- Supports leadership in helping to build a unified team mind set
- Engages in professional development to continuously grow in profession and remain current
20%
Job Description:
Proposal Projects Manager
Client Service
- Reviews project briefs generated by sales through the intake process for overall quality and accuracy and interprets them for project teams. Collaborates with sales to generate creative briefs on Tier 1 and other complex projects
- Partners with clients to achieve effective outcomes in an efficient manner
- Manages expectations with clients and departmental teams to ensure all deadlines are met, including negotiating timelines and budgets
- Appropriately balances client desires, business requirements and sales strategies, and finds common ground when debating creative or strategic opinions
- Works harmoniously with others to get a job done and leads the team in a collaborative fashion
- Embraces and demonstrates excellent service spirit and provides a positive customer experience
- Represents the interests of the client in interactions with project teams, and represents creative services in interactions with the client
- Educates clients on cost savings and leveraging opportunities aligned with their sales efforts
20%
Industry Knowledge :
- Researches clients and their target audience to support creative messaging and design and keeps abreast of business challenges and competitor strategies
- Leverages market data to enhance documents
- Understands company brands, objectives and initiatives
- Understands and conveys competitive and strategic data
20%
Communication :
- Finds common ground with clients when debating creative or strategic opinions
- Leverages knowledge and understanding of graphic design, creative and production to facilitate effective communication between client and departmental teams
- Regards and preserves as confidential all trade secrets, client and proprietary information
- Shares critical information with project team to produce more effective creative solutions
- Provides feedback to project team during internal creative reviews
- Confers with project team to ensure all files are correct and true to the creative brief
- Collaborates on document development and direction with client, content, design and production teams
- Helps to set a tone of cooperation within the creative group and across the organization; promotes a "be of service", solution-oriented mentality across the creative team
20%
Time Management :
- Monitors workload to ensure appropriate staffing levels
- Manages multiple projects simultaneously and ensures timely completion of deliverables
- Meets 100% of external deadlines
- Responds to all requests and communications in a timely and thorough manner
- Responsible for validating hours of project team and ensuring all project time is tracked appropriately
20%
Total 100%
3. Minimum Qualifications :
- Identify the minimum education, experience and skills to competently perform the job.
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