Project/Product/Delivery Manager - Certifications/Online Education/Re-skilling Solution

We are the world's largest professional certifications company and provide online education, re-skilling solutions for working professionals with a presence in 100+ countries. We are looking for an enterprising individual to lead our India social presence Hiring for Project/Product/Delivery Manager - Below find the details.

Position reports to: Content Head

Who will this position supervise,

The following roles report to this position :

- IDs

- Sr. ID- s

- ID Leads

- Editors

- Asst. PM- s

- Graphic Designers

- Sr. GD's

- QA

Position Purpose :

The Project/Delivery Manager has primary responsibility of managing and meeting committed timelines and quality benchmarks of predefined set of courseware. The Manager will be responsible for a group of product lines and will interact with Product Management (category manager) group for scope and definition and Sales Group for handover of final deliverable. S/He will also be responsible for leading and managing the team described above. With a finite team size and project(s) ownership, this role will have multi facet responsibilities as a subset and include additional responsibilities defined in this document.

% of Time Responsibility : Key Responsibilities :

45 % : PROJECT/PROCESS Responsibilities :

- Ensure every project commences with all tools, software, infrastructure requirements made available and processes defined. Ensure development process and standards are adhered.

- Co-ordinate with the Project team / ID Team to ensure the tasks and deliverables of reportees meet internal and customer timeline commitment managed within allocated effort-budget and produced to specification (tracking requirements from Project Charter) as per defined process.

- Conduct formal reviews and provide feedback of work products scripted by reportees.

- Be accountable for all decisions regarding the project & quality of projects assigned to team.

- Work with downstream functions for process and hand-off co-ordination during the project life-cycle.

20 % - Product Responsibilities :

- Ensure product adheres to organizational development standards and style guides.

- Maintain requirements defined by the Management through the development and production processes.

- Initiate and conduct regular meetings (kick-off and review meetings) with the Product and project development teams to ensure product requirements are implemented.

- Provide clarity on defined product requirements; translate ambiguous/oral discussions to project requirements to team members.

20 % : Personnel Management :

- Conduct appraisals of team members

- Mentoring the members across all functions

- Understand aspirations of the team members.

- Training Needs

- Identification Resource Efficiency

- Growth path/Career Planning

15 % : Other Administrative Tasks :

- Reports - Quality/Productivity/Dashboard

Key Challenges this position faces :

- Working within firm deadlines

- Finding appropriate talent based on course needs

- Ensuring all styles and standards are adhered to.

- Ensuring the resources are fully utilized

- Motivation of staff under challenging circumstances (rapid change, high intensity work).

- Consistent inter and intra department communication.

- Decision making as an advocate for the organization

- Ensuring all documentation and appropriate job aids are maintained and updated as needed.

- Problem solving and working outside of - standard- role to meet customer and partner requests.

Required :

- Bachelors degree from an accredited college or university

At least 5 years of experience in :

- Handling projects independently

- People Management

Shubha