Job summary
Role: Process Change Expert
Background:- The RPA (Robotic Process Automation) program falls under the broader Artificial Intelligence program of Bank.
Roles & Responsibilities:
As a Process Change Expert, you will be required to understand automation requirements from business teams and work closely with operations to plan automation projects
- You will be responsible for supporting process review and assessing the qualification of an opportunity for RPA implementation
- Manage the assignment of specific responsibilities relating to project by coordinating with peers within the team for relevant roles
- Interact with operations, do requirement analysis, propose solution, estimation, listing down assumptions and risks
- Delivering the functional Design (Describe AS IS, TO BE Process, focus on Kinematics, Business rules, exception rules, etc.)
- Design the components for future state, get it reviewed and signed off by stake holders; taking all security and risk factors into consideration and ensuring that all items are reviewed by ORPC
- Review peer automations and evaluate the pros and cons utilizing best practices and industry standards
- Work closely with the Operations stakeholders in defining test cases, and facilitating the execution of UAT by Operations
- Facilitate agile methodology implementation in the delivery of the RPA solution
- Work as a team player and drive delivery of the RPA solution
Knowledge and skills required
- Strong knowledge on different stages of SDLC
- Experience in process analysis, functional design, value assessment and project planning
- Experience on Scrum, Agile & Waterfall methodologies
- Knowledge of change management tools (agile, JIRA, Visio, Camstudio, process mapping tools)
- Project management experience: planning, scheduling, project communication, issue resolution, change management, and risk management
- Hands on experience in requirement gathering, analysing, and facilitating test cases preparation
- Experience in process analysis, functional design, value assessment and project planning
- Ability to work independently, as well as in a team environment, prioritize tasks, and meet deadlines
- Proficient in Microsoft Office tools
- Excellent oral and verbal communication
- Excellent communication & PM skills are required, including influencing in a virtual environment during global tele-conferences
Job requirements :
Educational qualification: Post Graduation with excellent experience in Project management
Total years of experience : 6 to 10 years
Relevant years of experience : 2 years of experience on RPA deployment
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