Project Manager - New Products & Innovations

JOB PURPOSE :

Provide thought leadership in conceptualizing, technical solutioning and delivering IT lead new products, Platforms & services to enhance revenue and establish innovation leadership for Aircel.

PRINCIPAL ACCOUNTABILITIES :

Project Management & Implementation of new products & Services :

- Conceptualize new products & services, organizing technical / business sessions, PoCs, training etc

- Scan the horizon and engage with potential partners.

- Co-create new products /services along with the business teams. Conceptualize products, create use cases, and jointly prepare RFPs for various services/projects.

Design technology solution and system integration in multi vendor scenario :

- Deeply engage with partners, classic IT & network team to come up with right architecture for new projects

- End-to-end system design keeping in VAS product requirements, leverage existing eco-system at Aircel for optimal solution.

- Deployment of in house software products

- Migration of existing VAS services to private/public cloud

Support CFT in RFP evaluation and commercial negotiation for technology solutions :

- Technical evaluation and normalization of the solutions keeping in mind feature comparison, revenue settlement, reference checks, skill assessments etc.

- Design and construct evaluation matrix supportive of various critical parameters / sub-parameters and relative weightages.

Rollout of helpdesk and support services for IT and VAS application :

- Gather requirements in discussion with all the stake holders and prepare RFP for the same.

- Evaluate RFP responses; help SCM in negotiations, agreement sign-off.

- Create and execute project work plans

- Project tracking, co-ordination with different departments like Network, Security, DC Team, IT etc

- Conduct reviews

Support the product, business, and customer care teams during initial phase of launch :

- Organize PoCs, trainings for Sales, Customer care teams

- Supporting customer care team to address customer complaints

- Transfer to operations thru knowledge transfer sessions, trainings and documentations.

- Continuous product support throughout the life of the product.

Hariom Rao