Project Manager - KPO/BPO

Project Manager

Requirement :

- Graduate with 15 years of experience including a minimum of 5 years of experience in Change Management / Project Management

- Prince2 Certified

Job responsibilities :

- Lead and implement change initiatives related to business process and technologies

- Lead / facilitate meetings with stakeholders (Internal / External) to jointly develop a change adoption plan

- Drive adoption of change within the division / organization working collaboratively with our Onshore team where required

- Develop project strategies and plans including stakeholder assessment, communication, leadership alignment, change readiness, and end user training

- Oversee execution in accordance with project plans, tools, methods and support resource planning

- Evaluate the change impact and division / organization readiness to limit potential risk

- Support training and communication as part of change management

- Evaluating resistance in adopting change at different levels i.e. user, process and technology

- Conduct post implementation reviews to assess the performance related to the change