Project Manager - Integration Projects - Supply Chain Domain - BioTech

Project Manager - Integration Projects - Supply Chain (Biotech)

- Responsible for project managing end-to-end integration projects (incl. ATOM and VMI/VMOI) with most strategic customers, in line with our customer integration strategy, standards and roadmap, from the kick-off through the planning, design, build and test phases

- Arranging kick-off meetings and engaging internal and external teams (incl. external vendors and customers) to ensure scope and timelines are aligned

- Working with internal stakeholders, customers, and external vendors to ensure clear the project is progressing as planned from a scope, time and cost perspective, and that key issues are resolved where required

- Responsible for understanding business needs and processes, and ensuring the technical solutions meet the business requirements

- Providing first line support for our customer integration services, and escalating to second line support and / or third party vendors when required, to ensure the issues are resolved in a timeline manner

- Monitoring existing integrations with customers from both an operational and commercial perspective, ensuring they are working as agreed once live

- Driving continuous improvement, ensuring lessons learned are captured from each project, and that we continue to optimise our approach to integration projects

- Supporting the scoping and planning our customer integration projects, and ensuring we have the required IT and line of business resources required to deliver each project

- Supporting the definition of our customer integration strategy, ensuring that we provide services that meet and exceed the needs of our customers.

To succeed you must have / be:

- At least 5 years' experience with Project Management ideally with a professional certificate (e.g. PMP, PRINCE2)

- Experience of delivering end-to-end projects, preferably within the supply chain organisation

- Experience with B2B customer integration projects, with some knowledge of VMI, VMOI and ATOM

- Good understanding of both the business and IT, with the ability to communicate across the organisation

- Ability to manage senior stakeholders both within organisation and at our customers.

And it is an advantage if you have:

- Knowledge of core integration technologies, trends, and vendors including EDI, APIs, SAP Ariba, Tradeshift and iPaaS

- Good familiarity with SAP (our global ERP) is a plus, incl. SD and APO

- Experience working agile, using the SAFe or Scrum methodology (or similar)