Project Manager - eCommerce - IIM/MDI/FMS/ISB

Project Manager- Reputed Ecommerce Firm

Responsibilities :

- Collaborate with other worldwide CS, business teams, product managers and technical teams to continuously innovate and redesign programs to better serve our customers.

- Define, prioritize and plan the Projects that will need to be implemented, gaining alignment with all appropriate levels within organisation's Customer Service (CS).

- Schedule and secure the resources and manage cross functional teams to deliver to these projects.

- Monitor the Projects overall progress - anticipating risks, resolving issues and initiating corrective action as appropriate.

- Develop long-term department strategies and significantly influence the project and program development and delivery processes and standards.

- Identify and manage stakeholder groups, and provide regular operational metrics and business reports to those groups.

- Act as a knowledgeable resource in CS Operations, sharing best practices in project management.

End to end responsibility for the execution and success of all projects.

Basic Qualifications :

- Candidates from Tier 1 B school should apply

- PMP Certified