Job Responsibilities -
- Understand the CRM product, industry-specific requirements, and implementations
- Manage Project end to end from Planning to Closure using project management best practices
- Responsible for overall project deliverables- Scoping, Project plan, Requirement document, Proposals and other requisite documents.
- Understand customers
- CRM process requirements by interacting with stakeholders across the organization from top management to end users. If required, re-engineer business processes to ensure successful CRM roll-out.
- A solution the client requirements balancing the value proposition and scope.
- Coordinating with multiple internal and external teams for project delivery
- Manage, mentor and develop project team members in line with growth aspirations of both individual and organization
Educational Qualification -
B.E./B.Tech./MCA (with BCA)/M.E./M.Tech with 9 to 15 years experience in technology led project
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