Project Manager - Collection Analytics - KPO

Project Manager, Collection Analytics

Job Description :

- Seeking a Project Manager, Collection Analytics, to provide advanced and innovative analytical support to optimize the end-to-end collection activities and drive balanced effectiveness, efficiency and experience. Develop analytical capabilities to support various functional group.

- Work with business partners across the enterprise to drive analytical agenda. Generate analytical insights and present to Senior Management. Design and develop the customized and in-depth analyses in the areas of portfolio diagnostics, predictive analytics and modeling.

- Proactively identify opportunities for improvement, formulate hypothesis and design analytical approach effectively. Participate in evaluating analytical capabilities including Artificial Intelligence, Machine Learning and Psychographics. Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Skills and Experience :

- College Degree/MBA Preferred but not required

- 5+ years collections analytics and strategy

- Preferred experience in both active account and charged off account collections

- Strong understanding of collections in a consumer lending business

- Strong on data orientation and analytics

- Should have directly worked with engineering teams to get ideas implemented

- Strong communication skills; written as well as oral

- Knowledge of US market is preferable

- Strong problem-solving skills and willingness to roll up one's sleeves to get the job done

- Used to working in a collaborative environment