Project Manager

Job Description:

About you:

- Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units.

- Manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full life cycle of the project.

- This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

- Contribute to process improvement initiatives as it relates to improving project delivery.

- The Project Manager has the authority to run the project on a day-to-day basis.

- Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.

Responsibilities:

- Manage a portfolio of complex initiatives that span one or multiple lines of business

- Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously

- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

- Report on project success criteria results, metrics, test and deployment management activities

- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

- Prepare estimates and detailed project plan for all phases of the project

- Procure adequate resources to achieve project objectives in planned timeframes

- Manage the day-to-day project activities and resources and chairs the project management team meetings

- Monitor staff performance and complete performance reviews

- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

- Understand interdependencies between technology, operations and business needs

- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

- Manage project scope and changes

- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders

- Act as an internal quality control check for the project

- Manage ongoing quality control and participate in quality issue resolution

- Assist in dispute, negotiation, arbitration or litigation, as needed

- Support formal/informal schedules to manage the engagement contract

- Define the Statement of Work and Specifications for the requested goods and services

- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders

- Delegate tasks and responsibilities to appropriate personnel

- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders

- Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas

- Define success criteria and disseminate them to involved parties throughout project and program life cycle

- Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders

- Coach, mentor, motivate and supervise project and program team

- Deliver appropriate and effective executive level communication

- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

- Manage project and program issues and risks to mitigate impact to baseline

Continue professional development in order to keep abreast of emerging technologies, methods and best practices

- Extensive understanding of project and program management principles, methods and techniques

- Other duties as assigned

- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

- Performance reviews and staff development

- Monitor the performance of staff

- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Qualifications:

- Excellent experience in Agile, SCRUM, Waterfall

- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations

- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives

- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

- Self-motivated, decisive, with the ability to adapt to change and competing demands

- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results

Tools: MS Project, Excel, Word and PowerPoint; CA Clarity PPM

- Experience negotiating vendor contracts

- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary

- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close

- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance

- Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management

- Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers

- Team-building skills with technical and non-technical staff

- Experience working both independently and in a team-oriented, collaborative environment

- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart

- Adept at conducting research into project-related issues and products

- Must be able to learn, understand and apply new technologies

- Support diverse and inclusive work environment

Required qualifications:

- Bachelor's Degree in appropriate field of study or equivalent work experience

- 12 years of total working experience in IT Industry.

- 7+ years of experience working as Project Manager with business stakeholders within a cross-functional matrix environment

- Must have PMP or PRINCE2 certifications.

- Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership

- Proven ability to demonstrate a drive for results and accountability of business needs

- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective

- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment

- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities