Project Management Officer - Global IT Services

Project Management Officer | IT Services | Global Firm | Navi Mumbai

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and Society to Rise. They are a USD 5.1 billion company with 126,200+ professionals across 90 countries, helping 1058 global customers including Fortune 500 companies.

Our client is one of the fastest-growing brands and amongst the top 15 IT service providers globally. It has consistently emerged as a leader in sustainability and is recognized amongst the 2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

Looking for "Project Management Officer" for Navi Mumbai Location

JOB PURPOSE:

- We are looking for an experienced PMO professional with direct, hands-on experience of running an IT project and programme delivery to head up the IT PMO.

- This person will manage a small PMO team responsible for ensuring that planning, governance and execution is effective.

- They will ensure projects across the portfolio comply with the PMO standards and procedures and providing insight to senior management to help make strategic decisions around project priorities, risk, issues, resource management and corrective action plans.

- The role will help to drive the new project and portfolio management processes and will manage against agreed KPIs to ensure that this is being done effectively.

- The individual will be responsible for driving performance improvement across the key processes within the PMO; e.g. planning & estimating, demand management & prioritization, resource management, financial management, risk management, resource management.

- Whilst the role is not directly responsible for the delivery of projects or the line management of project managers, the PMO Manager will need to actively work with project and programme managers to ensure robust project management practices are being followed, aligned to the governance lifecycle and portfolio assurance processes, to support consistent, high-quality project delivery.

- It is a highly visible role and will require regular engagement with the Departmental Leadership Team and other senior people within the department.

- This role will have to track anything from 50-60 active projects.

2. DESCRIPTION OF DUTIES:

Management:

- Leadership of the IT PMO function including managing, motivating and developing a small team of PMO professionals.

- Work to enhance the reputation and perceived value of the Program Management function within and with its customers.

- Ensure communication to senior management and colleagues

- Provide reporting and insight where required, to Leadership Team as requested.

- Ensure risks are effectively captured and managed within the PMO function, aligned with audit.

3. Governance:

- Establish processes, standards and guidelines around project delivery and work with the project and programme delivery teams, and senior management responsible for the delivery, to ensure governance framework is being correctly applied by projects.

- Coordinate and run governance meetings, such as the Demand Review mtg or program Review Mtg and provide insight that drives action.

- Work alongside senior management responsible for delivery to identify where projects are at risk of slippage against schedule or budget, or have risks and issues which are not being fully addressed.

- Ensure the actions log relating to corrective action plans for At risk" projects is visible and being addressed by the appropriate individuals.

- Hold project managers to account for the quality of their deliverables.

- Conduct project audits and checkpoint assessments to ensure projects are structured and managed appropriately to successfully manage the risk of not delivering to time, cost and quality.

- Facilitate Lessons Learned workshops and document findings as part of the organizational learning and continuous improvement role of the PMO.

- Work with other team members such as Enterprise Architecture, Information Governance & Security, Business Analysts, etc to roll out new processes and improvements to existing methodologies.

Reporting:

- Manage processes to fulfil stakeholder reporting requirements and compliance with project governance procedures.

- Provide insight to the leadership team by analysing information to provide a strategic overview of all projects and interdependencies, reporting areas of concern, themes, trends, etc.

- Identify and report deviations from baseline and trigger exception reports and escalations where appropriate.