Project Delivery Specialist - SAP PP/QM Consultant - Chemicals Industry

Project Delivery Specialist - SAP PP/QM (Production Planning/Quality Management) Consultant

- Responsibilities will focus on fixing issues in system, understanding business requirements, explaining established processes to business users, resolve day to day commonly occurring issues.

- You will Coordinate with business users, understand their operational issues.

- You will resolve issues and provide break-fixes (incident management), support business with ADHOC service requests, and identify and fix root causes (problem management).

- You will coordinate issues with Third Party Vendors and work with Deloitte offshore teams.

- In your role as the Project Delivery Specialist, you will be responsible for participating regular monitoring of ticket queues in JiRA and Service Now.

- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.

Qualification And Experience:

1. Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience with 5+ years of SAP PP/QM Production Planning and Quality Management

2. 5+ years of S4 HANA experience

3. Experience of working with distributed teams at offshore and nearshore

4. 5+ years of Hands-on functional configuration and design experience with SAP PP/QM

5. Must be able to work onsite or be able to travel every day to client location in Foster City, CA or San Francisco Bay area and assist business users on the ground.