Programme Manager - IIM/ISB/MDI/FMS

Programme Manager

Key role details below:

- Ability to work with the cross functional teams (P&E, Support, CS, PS, Ops, Sales) to foster a integrated team environment to deliver on companywide and global initiatives

- Manage strategic relationships with functional leaders and their direct reports

- Collaborate with internal Product and Engineering teams to identify and implement best-in-class products and features that delight customers

- Own and manage planned and ad-hoc internal projects and programs to drive team efficiency and create superior delivery experiences

- Devise KPIs and Success metrics/ criteria for measuring delivery outcomes on programs

- Making data driven decisions for identification of Key Risk Areas, to be able to raise timely red flags

- Collate and report program statuses to internal and external stakeholders. Own weekly team performance and operational metric reporting

- Ability to organize and drive meeting agendas for daily progress

- Deal with customer escalations relating to the in-flight as well as delivered programs

- Identify and implement process improvements to enable global scalability

Requirements & Preferred Skills :

- MBA or equivalent from a premier Management institute

5+ years industry experience in the following areas:

- Program Management

- Project Management

- Stakeholder Management

- Risk Management

- Executive / Management reporting

- Strategy & Operations

- Tools / Methodologies

- Jira Kanban Boards

- Excel

- PPTs

- MPP

- Agile

- RACIs, SWOTs, Fishbone, Heat maps, Risk profiling, Decision trees, Gantt Charts, Scorecards, RUP, Critical Path, Daily Standups

- Experience overseeing projects/programs, including managing against a project plan

- Excellent proficiency in creating PPT decks

- Strong reporting skills, both at tactical and executive levels

- Ability to quickly learn industry or technological concepts, as required

- Ability to manage and develop a team

- Ability to be strategic and roll up your sleeves to accomplish what needs to be done

- Ability to manage own workload and multi-task in a fast-paced environment

- Excellent English verbal and written communication skills