Program Manager - Warehouse - Cement/TMT Industry

Job Description :

- Responsible for end-to-end program management of setting up warehouse facilities for different categories.

- Responsible for Manpower Planning, Vehicle planning, Cost Planning and performance Analytics for the warehouse operations.

- Responsible for market visits, facility scouting, negotiations, Asset Procurement & completion of facility onboarding within defined timelines.

- Define processes of Inventory management, Inbound, Dispatch, Quality Checks & other warehousing activities.

- Define metrics to monitor operations' performance & recommend initiatives to enhance customer experience.

- Build visibility of the operations' performance & work with cross-functional stakeholders as well as external parties to achieve the defined targets.

- Track the completion of projects & publish periodic updates with the leadership team

- Ideate & execute projects directed at reducing business costs & maximizing operational efficiency.

- Build the warehouse org comprising of on-roll & off-role employees & ensure hiring, process training, MIS reporting, etc.

KRAs :

- Timely onboarding of planned warehouses in different markets as per the defined TAT

- Build processes to ensure 95% OT and 100% IF for the planned orders

- Build capability to enable quick commerce services for priority orders

- Monitor the design P&L & arrest the warehouse cost within the planned budget

- On-time completion of asset building, org hiring, vendor onboarding, etc.

- Zero expiry and zero unreported damaged stocks within the warehouse

- 100% complaint resolution within 24 hours of contact generation

Requirements :

Preferred Industry: Cement / TMT

- Education- PGDM / Post-graduate (preferably with SCM Specialization)

- Must be experienced in Warehouse Operations, Supply Chain Planning, Program Management & Process Excellence

- SAP Knowledge, MS Office, and Advanced Excel knowledge are mandatory

- Strong Communication and Analytical Skills

Company Profile :

- The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.

- Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce Platform.

- This is a growth oriented tech company that is building the most preferred one stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.

Key Clients :

- MSMEs: Manufacturing business that require steel for industrial use.

- Independent Home Builders (IHB's): Those who build residential properties on their own land (may not be an enterprise).

- Independent Customers: Builders, who develop properties for personal end use.

- Influencers: This group consists of masons, contractors, architects, fabricators, interior designers etc.