Program Manager - User Retention - eCommerce

Program Manager - User Retention

Job Requirements:

- 3+ years of work experience in a consumer facing vertical (eCommerce preferred)

- Strong analytical skills and data orientation.

- Bachelor's degree in Business, Marketing or Communications

- Prefer at least 3 years of existing customer marketing experience, ideally with Direct to Consumer websites

- Experience working with internal and external partners for increasing lifetime value of customers

- Proven track record of growing and analyzing CRM/retention programs

- Strong foundation in cross-sell/upsell strategies

- Conversion-rate-optimization (CRO) experience a plus

- Deep understanding of best in class loyalty programs

- Shopify / Ominsend experience a plus

- Thrives in fast-paced, collaborative environment