Program Manager - Supply Chain - eCommerce - IIT/NIT/BITS

- Design Implement and track KIPs of Courier/3PL & Network Strategy based on rapid scale of built-up with cost efficiencies.

- Completely own & lead new Project/Program initiatives Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

- Understands workflows of different LMS (Logistics Management System) CRMs, OMS (order management system), Ticketing Systems & improvise/redesign.

- Should be using Process Mapping tools like, Visio, Bizagi, Process Builders for designing Operational Flows & Layouts.

- Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

- Use excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business

- Should have a brief understanding of Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.

- Interact with Vendors Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.

Requirement:

- B.Tech from premier institutes

- 1-3 years of experience in a Fast-Growing Startups preferably in eCommerce or Supply-Chain.

- Tech Junkie with hands on smartness for using Chat's for communication, spreadsheets, etc.

- Strong people management & inter & intra team communications.