Qualification: B.E./B. Tech/MBA from a recognized university preferred; other graduates/post graduates are also welcome Experience: - Minimum 12 years of experience in business systems development and implementation - String people management and development experience - Project/Program Manager who has experience in L&amp;D, eLearning, Content management - Exposure to project management techniques Knowledge, skills, and abilities required: KNOWLEDGE: - Working knowledge of learning technology (knowledge, not ability to actually do the work with these tools): HTML5, Articulate, eMags, Captivate, SCORM - Knowledge of learning standards - Knowledge in ID, graphic design, programming - Sound knowledge of Software Development Methodologies (Scrum, Agile etc.) - Sound knowledge of project financial management - Sound knowledge on the Information Technology industry trends - Preferred knowledge on technology and software development SKILLS: - Project/Program Management: Manage multiple projects within cost/timelines and deliver high quality outputs. - Customer Orientation: Provides a range of options to customers based on their needs and educates the customer to make informed decisions for themselves - Team Work &amp; Leadership: Should be an excellent communicator and motivator. - Problem Solving and Analysis: Should be proficient in analyzing problems and arriving at an acceptable solution with minimal impact to business. - Planning &amp; Organizing: Self motivated, Multi-tasking ability in a challenging environment. - Decision Making: Ability to suggest and influence decisions. - Delivering Results: Business driven and within defined milestones. Objective / Purpose of duty: - Continue to deliver L&amp;D solutions adhering to the standards and benchmark set. Also take complete ownership to make continuous improvement on operations (productivity and agility). - Manage diverse team, and help drive people initiatives to empower people development, to enable growth, aligned to the career path and aspirations. - Build on the strong customer engagement model already developed and continue to grow the relationships with timely and concise communication - Drive Innovation, develop capabilities around creation of innovative learning solutions for customers, to provide tangible, positive impact to the business results Main responsibilities: - Identify and respond to business opportunities with solution, effort/price estimation and phase-wise delivery plan - Participate in Project costing and budgeting exercise - Finalize resource allocation and work distribution in collaboration with business-unit head and global leadership - Responsible for completion of project milestones and customer deliverables as per committed cost, timelines and quality standards - Defining and implementing process in a learning environment - Participate in requirement gathering and elicitation - Manage external partners for development and handle full life cycle development projects - Build Functional knowledge within the team - Develop sound and comprehensive project plans and communication plans that support the systems implementation Supporting responsibilities: - Mentoring and enabling the team driven by adopted quality and process standards - Interaction across all levels within the organisation - Interaction with Vendors and service providers Key performance indicators: 1. Project &amp; Product quality indicators: a. 100% agreed scope coverage for every delivered project b. Schedule, Cost variance within the Threshold Limits as defined in the Goals/Operational metrics c. Defect Leakage within the Threshold Limits as defined in the Goals/Operational metrics 2. Customer satisfaction Index: &gt;=90% for &gt;=90% of the target customer base 3. Process Compliance: As per Goals/Operational metrics

Pune

Program Manager - Learning & Development -  Information Technology 

Program Manager - Learning & Development -  Information Technology  ,Job Description for Program Manager - Learning & Development -  Information Technology  in HR Central in  Pune for (12-15) years of experience. Apply Now!

Job Description for Program Manager - Learning & Development -  Information Technology  in HR Central in  Pune for (12-15) years of experience. Apply Now!