Program Manager - IT - Operations Vertical - IIM/ISB/MDI/FMS

Program Manager - Operations(MBA from Tier 1)

Key Responsibilities :

- Prepare Project Plan including scope, deliverables and delivery commitments, Establish cross functional interlocks,

- Manage projects and related co-ordination in line with project plan timelines & milestones.

- Manage risks & issues at program level for IT roadmap

- To be an Expert in Functional Area and act as the first POC for operations teams and decide on corrective actions directly or through the appropriate owner.

- Proactively identify gaps in existing processes and take initiatives to close them.

- Implement processes related software development lifecycle using standard project management and configuration management tools

- Monitoring compliance of existing process/tools. Adoption & compliance of new process/tools

- Facilitate rollout of new services, Processes and new tool functionalities.

Key Skills :

- Excellent verbal and written communication skills

- Good MS Power-Point and MS-Excel skills

- Highly developed skills for problem solving

- Excellent communication skills

- Understanding of technology, product management, planning, and project management

- Attention to detail and ability to visualize things

- Ability to collaborate across departments or manage projects or programs

- Result oriented and ready to take ownership

- Desire to make impact and high work ethics

- This role requires working directly with senior management team