Program Manager - BCM & Cyber Security

Job Description:

The Cyber Business Continuity Specialist, reporting directly to the Head of Cyber Resilience and Problem Management, plays a key role in identifying, assessing, and remediating IT and OT-related business continuity challenges, cyber problems, issues, threats, and risks within the organization.

Key Responsibilities:

BCM Program Governance Framework:

- Develop and manage our Cyber BCM program governance framework, encompassing strategy, planning, building, running, and monitoring.

- Conduct benchmarking and maturity assessments to ensure the effectiveness of the program.

BCM Program Operating Framework:

- Collaborate with Business Continuity functions to plan, build, run, and manage an enterprise-wide BCM program framework.

- Facilitate the development of BCM program disciplines aligned with the Business Impact Analysis (BIA) to address response, recovery, restoration, and resilience needs.

Testing, Exercise, and Improvement:

- Lead the development and delivery of testing exercises, maintenance, and continuous improvement programs for response, recovery, and restoration strategies and plans.

- Ensure our ability to respond, manage, and recover effectively from various threats.

Disaster Response and Recovery Management:

- Manage the enterprise's response, recovery, and restoration activities in the event of an actual disaster.

- Collaborate with internal and external stakeholders to enhance the effectiveness of the BCM program.

Stakeholder Engagement:

- Engage with various internal and external stakeholders, including board members, executive management, steering committees, risk management committees, and departmental managers.

- Foster relationships with key partners such as IT, human resources, legal/compliance, audit, cybersecurity, and government agencies, among others.

Support for Cyber Resilience:

- Collaborate with the Cyber Resilience and Problem Management team to support broader capabilities within the organization.

Key Competencies:

- Strong communication, presentation, organizational, and writing skills.

- Proficiency in process design, KPI development, and risk management.

- Strategic understanding of aligning BCM initiatives with essential business and IT services.

- Demonstrable knowledge of BCM, disaster recovery, crisis management, and risk mitigation strategies.

- Familiarity with industry-specific regulations, DRI International (DRII) Professional Practices, or Business Continuity Institute (BCI) Good Practice Guidelines.

Desired Qualifications:

- 10+ years of experience in IT Operations, Security & Development, or 5+ years in successfully planning, implementing, and sustaining BCM, disaster recovery, and crisis management programs.

- Affinity for developing cyber threat countermeasures.

Preferred certifications: Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Fellow Business Continuity Institute (FBCI), Member Business Continuity Institute (MBCI), and/or NIMS/ICS certification.