Program Manager - Automotive

Our client is a pioneer in the space of outsourced Service-planning. It engages with leading OEMs and Contract Manufacturers (CMs) to better plan and execute their Aftermarket-service Operations. The company employs a science-based approach in helping companies address the unique challenges of the service supply chain; reducing overall cost of service and increasing service levels.

Job Title - Program Manager

Responsibilities:

- Operations Management

- Team management – Managing teams up to 50-60 members

- Business performance and SLA management

- Demand planning, Materials and inventory management

- Improving strategic planning performance for the client operations on planning, forecasting, inventory and supplier performance. Provide value adds and innovative solutions to the customer.

- Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve operational and business goals.

- Operations efficiency improvements in cost, quality, delivery and drive business excellence

- Global Customer and relationship management

- Managing stakeholder communication across multiple lines of business on operational performance, process changes, escalations, etc.

- Maintain customer satisfaction.

- Maintain business communication with senior management

- Team management – Hiring, coaching, talent management and retention

Skills –

- Experience in Automotive industry is mandatory

Should have experience in Supply Chain Management Domain

- Team management and leadership

- Relationship management - build and maintain relationships with clients, suppliers and colleagues

- Verbal and written communication. Good at presentation skills

- Supply Chain knowledgeable in supply chain terminology and methodology

- Demand Forecasting understand basics of seasonal, promotional and basic replenishment demand forecasting. Inventory, procurement and materials management.

Technical Skills –

- Experience in using ERP systems like – SAP/Oracle/ BAAN/Servigistics etc.

- Familiar with planning tools like i2/APO/Xelus etc.

- Certification in CPIM/ Supply Chain management will be an advantage

- MS Office

Others –

- Exceptions management

- Strong analytical and problem solving mind set. Out of box thinking

- Solid organizational skills with ability to balance multiple tasks simultaneously

Essential Education - Minimum B.Tech/ MBA Degree required

If interested, please send your updated CV with contact details to ashutosh@itsfridayconsulting.com

Ashutosh
+91 20 66842522