Program Manager

Job Summary

Program Manager is responsible for managing large programs or multiple simultaneous large projects end to end from proposal to steady state operations. Program Manager should be aware of the objectives, benefits and success factors of the program / projects and drive the team towards achieving them. Program Manager should plan, budget, drive execution and report on multiple programs / projects. Program Manager is also responsible to resolve interdependencies and conflicting priorities.

Client Responsibilities:

Analyze and manage stakeholder expectations at all levels including senior leaders

Perform Pre-Sales and Consulting functions on IT solutions and services

Respond to RFPs and client queries with short turnaround

Develop high quality PM, technical, strategic presentations and documentations

Plan and drive workshops involving executive, managerial and technical personnel

Ensure that the projects adhere to the defined processes for project management

People/Analytical/Decision Making Responsibilities:

Accountable for managing the project managers and project teams

Promote team work, motivate, mentor and develop subordinates

Skills Requirements

12 – 18 years of experience in the IT Industry

Should be a technical project manager with strong base in .net and experience in managing SharePoint projects.

Should have at least 3 years of experience in Program Management of which at least 2 are in turn-key programs in at least one of the following areas

Software Development & Implementation

Product Deployment and Management, such as BPM/ERP/Workflow solutions

Systems Integration

Should have at least 7 years of experience in Project Management

Excellent understanding of IT infrastructure needs of software projects, with exposure to procurement

Worked on global projects with team members spread across more than two countries – preferably in different time-zones.

Excellent Client Relationship and Client expectation management skills

Extensive experience in on-site client-facing roles - preferably in US/UK/Europe/ Australia

Led technology consulting and pre-sales assignments at the above client locations – preferably to Executive Management

Led teams in building proposals in response to RFPs in a technical and managerial capacity

Done extensive high quality documentation and presentations

Preferably planned and driven client workshops on their key/strategic initiatives

Exposure to multi-location projects under large programs

Should have excellent communication and interpersonal skills

Skilled in using MS Project, MS SharePoint, MS Visio and all MS Office Suite products

Must have a very good eye for detail and be quality driven

Should have extensive experience in People Management with experience in counseling and mentoring
Program Managers and Project Managers

Should have good understanding of project finance – including rate cards, costing, billing, invoice tracking, GPM tracking

Open to working in time – zones over-lapping with the customers

Should have PMP and /or Prince 2 certification

Preferably ITIL certified