Product Owner - BFS

About The Role :

Role Location : Bangalore

Role Type : Full Time

Product Owner- Banker Experience Tribe :

The purpose of the Banker Experience (BX) Tribe is to enable our Bankers to deliver great service to customers, through intelligent, integrated tools and processes. Bankers will become advocates of the solutions they use, reflecting the fact that we put our frontline teams at the centre of everything we do.

Your role as a Product Owner is to enable and inspire a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad. The Product Owner constantly prioritizes tasks and the squad's backlog with the customer at the heart of their decision making.

The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners to align and manage inter-dependencies.

Whilst this role is not a people manager, it is a key leadership role, galvanizing the squad around a vision and supporting them to successfully deliver customer value at pace.

Preferred skills :

To grow and be successful in this role, you will ideally bring the following :

- Strong stakeholder engagement skills and ability to build and maintain relationships

- Willingness to look at things differently, challenge the status quo and innovate

- Proven analytical skills and evidence based decision making

- Experience in the life cycle of an IT Asset (demand and idea to production Support)

- Ability to galvanize a diverse group of people around a common mission

- Ability to adapt and grasp new skills and content

- Proven analytical skills and evidence based decision making

- Ability to ask for and give feedback

Who are you?

- You are a team player : You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team's mission

- You are the customer's biggest fan : You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes

- You are a continuous improvement junkie : You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement.

- You progress a culture of practical risk management, challenging unsound risk culture and unjustified risk aversion.

- You are a problem solver : You are energized by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank

- You bring Industry knowledge : You set up & execute strategies to meet customer needs and expectations, now and in the future

- You demonstrate a sophisticated repertoire of influencing and relationship building techniques and an ability to adjust style to different contexts and audiences

Things I bring to the Banker Experience Tribe?

- Known for getting stuff done - Successfully led projects or large BAU change agendas.

- A collaboration champion - Build expertise on engagement of team members across different squads.

- Commercially savvy - Leverage multiple sources of information and strong relationships to make sound domain decisions that enable the needs of both the bank and the customer