Product Manager - SMS/Messaging - IT

Product Manager(SMS/Messaging)

What you will do? :

- Constantly interact with customers, sales and marketing teams to stay abreast of industry needs, trends and best practices and create a roadmap in sync with Exotel's vision and strategic goals.

- Do user research to understand points of friction in the product to improve adoption.

- Own and execute the roadmap by working with Design and Engineering teams to provide great customer experience and help win more business for the organization.

- Manage new features and releases through the entire product lifecycle.

- Work with stakeholders and take complete ownership of the products you are working on.

- Track, measure and report success metrics for your product charter.

Must Haves :

- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

- 3-5 years of total PM experience, preferably in a platform or application framework role in a SaaS company

- Proven success in product management in both small and mid sized organizations.

Good to Haves :

- Experience in the SMS/Messaging industry is a big plus

- Good analytical and organization skills, with the ability to create product roadmap based on available data and research

- Strong communication and presentation skills

- Empathy for your customers, peers and people in general

- Ability to influence multiple stakeholders with reasoning

- Understands APIs and comfortable talking to developers in their language