Product Manager - SaaS/B2B Domain

The must-haves -

- 2+ years of product management experience, preferably for a B2B SaaS product company.

- Bachelors in computer science from recognized institutes

- Strong customer and stakeholder empathy. You must be able to analyse a problem/feature/requirement from the perspective of multiple stakeholders

- Excellent oral and written English communication, documentation and prototyping skills

- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders.

- Strong analytical capabilities. Should be able to understand and contextually analyse a a requirement to arrive at the optimal solution

- Familiarity with agile software development practices used to build and deploy web and mobile applications

The nice-to-haves -

- Product marketing experience in addition to the product management experience

- MBA from a recognized institute

- Knowledge of emerging trends in customer communications, customer engagement, OTT messaging, web technologies, connected devices, etc.

A day in the life -

- Capture feature requirements from customers and internal teams

- Develop user stories for features and enhancements

- Work with user experience team to create detailed feature specification(s). Iterate through prototypes and validate product with internal and external customers

- Work with engineering team to drive feature development as per the sprint planning. Ensure that features built are developed correctly and can be used by end users intuitively

- Develop user guides, tutorials, internal & external documents to support product release

- Review existing product features and proactively identify improvement/optimization opportunities to improve user experience

- Conduct market research and competitive analysis to guide product development and support go-to-market activities

- Research relevant industry trends and features and develop recommendation pitches/proof- of-concepts for product roadmap