Product Manager - Order Management & Experience - Internet/Online

Product Manager - Order Mgmt & Experience

Job Requirements :

- 1 to 4 years of experience in product management.

- A strong operator with a can-do attitude, customer centricity, and high agency.

- A people-friendly person with extraordinary organizational and leadership skills

- Ability to think creatively and solve problems

- Familiarity with scrum/agile product development framework.

- Prior exposure to ecommerce and support platforms is a plus but not mandatory

Job Responsibilities :

- Help in developing and implementing product vision and strategy.

- Conduct surveys / speak with customers to understand their pain points &needs

- Meet regularly with key customer-facing teams to collect and analyse user feedback to solve pain points and shape new product ideas.

- Understand various data points available in CRM, logistics & warehouse to bring together insights

- Translating customer needs to the right solution and related product features.

- Work with the leadership team in planning the product roadmap.

- Convert ideas to prototypes and demonstrate them to the key partners.

- Coordinate with the engineering team to plan and deliver features on time.

- Own the success of your product