Looking for a leading bank in Mumbai.
Product Management:
- Designing and promoting Product Programs & Propositions for NRI customers
- Conducting market/ competition analysis to assess prevalent financial & economic environment using financial, statistical and industry research reports/ data
- Facilitate structured products in conjunction with Trade Unit
- Define product pricing for new product releases to meet revenue & profitability goals
- Preparing and monitoring annual budget, forecast trends and presenting the performance of the business regularly to the senior management of the bank. Remittance Service
- Manage the Online Remittance channel which is the key requirement for GIB business
- Opening of new corridors and new product innovation on the remittance platform
- Focus to drive revenue through the remittance platform and enhance the proposition from time to time
- Innovation initiatives to enhance the proposition and stand out in the market with features like instant remittances, etc.
- Aggressively work towards converting the online remittance customers to savings and deposit relationship through various initiatives like outbound calling and promotional campaigns
- Drive online remittance marketing campaigns and also ensure cross sell penetration through the channel Liabilities Generation
- Driving client acquisition through Branch Channel
- Manage and analyze the portfolio quality.
- Analyze and track competition to take proactive steps to counter them.
- Providing trainings to acquisition channels
- Innovating various new channels of acquiring NRI customers. Revenue Generation
- Ensuring profitability of each NRI product vis a vis product wise cost management.
- Ensuring effective/ active customer engagement program from a Branch perspective.
- Driving deepening campaigns at Branches. Risk Management
- Suggest documentation to process team standards keeping in mind legal frameworks covering Customer Declarations, Delegation Matrices and Exception Management Superior Customer Service and Brand Management
- Initiate Brand awareness during product launches, through collateralization/appropriate communication
- Communicate Brand to channel/alliance partners, through re-iteration of philosophy, identity and standards Strengthening of Systems, Control, Processes and Procedures
- Take feedback from the frontline team and suggest areas of changes to process team where process needs to be redefined.
- Conduct periodic training programs on GIB with branches
- Identify gaps with reference to costs incurred with no benefits for each product/ process.
- Conducting cost benefit analysis for each project/ process/ product development
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