Product Manager - Mortgage - Builder Channel - Housing Finance

Job description:

- Product and Process Management

- Managing product and process strategy

- Portfolio management and managing product features

- Conceptualization and executing marketing activities for increasing business

- Responsible for creating an end to end system and process automation for collections department and ensuring standardization of processes and reduction in errors and TAT.

- Liaising with stakeholders across different teams (policy, operations, risk, compliance, marketing etc.) for the product team

Performance Management :

- Managing the internal sales team and external channel partners for acquiring business and P&L responsibility.

- Preparing hiring strategy, scorecard and ensuring increase in productivity of the team.

- Setting targets basis budgets, cost and revenue and to design incentive strategy for contests for the internal sales team and third party channel.

- Ensuring audits, compliance and sales errors are within the necessary guidelines

Strategic Initiatives :

- Analyzing MIS and Analytics to give inputs and strategy to the senior management to implement initiatives.

- Responsible for Lead Management Systems and ensure tracking and closure of the leads.

- Understand application processing across different operating models and look to recommend possible improvement

- Portfolio Attrition Management

- Responsible for portfolio attrition and re-alignment of strategy.

- Portfolio planning and trend analysis

- Managing customer interactions and escalations

Training :

- Conduct and execute training programs for sales teams on the product offerings

- Handle sales support, budgeting, campaigns for the product/ business

Preferred Requirements :

Builder Channel:

- APF Strategy and Builder Schemes

- Activation (Central Initiatives) and Governance

- Micro marketing and Campaign

Alternate Channels:

- Customer Referrals

- Employee Referrals

- Micro-connectors from Builder and Construction Ecosystem