Product Manager - IT/Online

- Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth, etc.

- Regularly interact with customers, customer success team, and industry experts to come up with ideas to drive their metrics

- Be very proficient in studying and analyzing the usage and product data to understand customer behavior

- Work closely with the technology team to ensure their ideas are quickly tested in a production environment with frequent iterations

- Ensure successful ideas get implemented in the product in a scalable and optimized manner

- Assesses market competition by comparing the company's product competitors' products

- Work closely with the Growth Team to understand the type of customers we are targeting and their needs and behavior. If required, PM can help the growth team in fine-tuning the target market and buyer profiles

- Work closely with the Customer Success Team to ensure customer delight and success

- Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers