Product Manager - EduTech

The Role

You will play a cross-functional role, designing effective learning solutions that tightly align with market requirements, and drive enhanced customer and user value. You will report into the CPO, and will have 2 or 3 direct reports.

Key responsibilities include - 

Product Management

- Manage delivery of product roadmap and lifecycle, driven by customer insights. 

- Validate and improve the product roadmap, ensuring solutions align with driving most significant value to current and future customers. 

- Identify, analyse and document user, customer and stakeholder needs, feedback and value drivers, using learnings to drive development decisions. 

- Act as product owner, prioritizing the product backlog, and holding teams accountable to schedule, budget, and vision. 

- Translate high level solutions, into detailed user stories, that clearly articulate the need for new features. 

 - Lead the educational and non-technical feature design process, ensuring effective learning outcomes and enhancement of customer and user value. 

- Create and test prototypes and proofs of concept, to ensure validity of solution designs. 

 - Drive a get-out-of-the-building culture, to experiment, test and learn. 

- Develop the requirements documents and analysis, testing plans and process flows and procedures. 

- Monitor and evaluate feature performance, to provide a clear understanding of effectiveness. 

- Advocate the removal of products and features, that do not deliver sufficient value. 

 - Create strong development processes and procedures to drive high productivity in development team.

Content and Learning Management

- Manage the content development team, nurturing a high-performance team.

Content and Learning Management

- Manage the content development team, nurturing a high-performance culture.

 - Oversee the content development process, ensuring high quality of deliverables.

 - Identify and secure 3rd party licenses to grow the content asset bank, and maintain strong relationships with existing suppliers.

 - Set up and maintain a content management system, to enable curriculum roll out to new geographies in less than 6 months. 

- Develop standards and best practices for creation, management, maintenance, and governance of content. 

- Evaluate and improve the efficacy of the 40K learning products, in India and Cambodia using data insights and user observations. 

- Collaborate with the PLUS Program Manager, to drive improvement across all parts of the PLUS system.

 - Act as the in-house expert on EFL pedagogy, ensuring the 40K products follow best practice EFL and educational pedagogy.

Business and Strategy

Work with the Chief Product Officer to:

- Create business models to forecast product development costs and revenue, and estimate profitability metrics. 

- Determine priorities for product development across all program elements most in line with organisation strategy and customer-driven value. 

- Create and present business cases and associated reports to acquire funding. 

- Conduct market research, to identify product opportunities and threats., using the insights to enhance customer value.

Qualifications and Experience

- 5 to 8 years experience in Education product management. 

- Background in English as a Foreign Language strongly preferred. 

- Experience with agile methodologies, and collaborating with both content and engineering teams. 

- Strong research, data and analytical skills, with a flair for generating deep customer and user insights. 

- Very strong ability to document and communicate clearly to different stakeholders. 

- Process and detail orientated, with an ability to build and maintain strong systems. 

- Demonstrated commercial acumen, with a track record of taking profitable products to market. 

- Innovation by restriction mindset that thrives on the challenge of building solutions for restricted environments. 

- Very organized, sequential, planned and detailed in approach to work.