Product Manager - eCommerce

- The Regional Product Ops will take ownership of the product experience in India and lead initiatives to elevate it. A role requiring strong business acumen coupled with acute product sense, the work of the Regional Product Ops contributes significantly to the success of the India business.

- Required someone with Product management experience in e-commerce industry & MBA from reputed institute.

What You'll Do :

Take ownership of the product experience and strategy in India

- Work across regional leadership, operations teams and other business teams to continuously identify the top challenges and opportunities where product can contribute

- Investigate and research insights and opportunities to present to product teams, working with Regional Ops, S&P, Design Research, Analytics & Insights, etc. where necessary

- Coordinate product solutions to solve important challenges

- Work with multiple HQ product teams to design, build and rollout product solutions to the region's top challenges; review design briefs, product specs, and participate in product discussions to ensure all parties are on-track

- Provide guidance to HQ and operations teams on products being rolled out for market selection and local nuances; spot potential pitfalls before they happen and highlight opportunities to maximize the impact of rollouts with marketing and comms

- Project-manage complex and high-priority rollouts by coordinating with Regional Ops, city operations, and functional teams

- Monitor performance and present results to operations stakeholders; actively escalate any feedback or issues related to rollout back to HQ Act as the chief product advisor to regional leadership, and as a thought partner & product advisor to business teams

- Ensure stakeholders ranging from regional leadership to general ops are aware of timelines and efforts on Product

- Identify operations and other business initiatives where Product intervention could exponentially add value and work with stakeholders to support those initiatives

- Build strong communities within operations and supporting functions to scale Product knowledge and understanding

- Create self-serve resources to help the region answer their own questions or help them find the best direct contact in HQ. If you're triaging all the phabs from the region, you aren't scaling yourself Continue to learn.

- Seek advice from more-tenured Product Ops, feedback from PMs and regional leadership to continuously elevate your business acumen and product sense. The Regional Product Ops role is challenging but many stakeholders will be invested in your development and success. Strategic Alignment

- Promotes collaboration across functions on the Product Group; and often operates across Programs, Groups, and Orgs where necessary to drive hard problems to solutions

- Drives Communication within the Program Communities within the region and drives creation of scaled resources to do so

- Expresses complex content in its most clear and simple form with senior leaders

- Demonstrates high EQ through his/her actions;

- Educates Product Group Communities and Ops leadership on the roles and processes of Program teams

What You'll Need

- 6 - 8 Minimum Years of Experience with:

- Track record of strong performance - Reputation among your peers and managers for delivering consistently strong results

- Communication skills - Need to communicate often-complex information succinctly and effectively to stakeholders, from senior leadership to ops teams

- Problem solving skills - Ability to identify insights or opportunities, investigate and develop coherent problem statements and recommendations to act on

- Product sense - Ability to translate operational insights and opportunities into tech-based solutions

- Judgement - Ability to gather and synthesize information to make timely and informed decisions

- Willingness to learn - Regional Product Ops is a fast-paced role. You'll be presented with complex challenges and be expected to learn quickly to solve them.