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11/09 Piyush Mahendru
MD at Employers4Employees

Views:2619 Applications:101 Rec. Actions:Recruiter Actions:26

Product Manager - eCommerce (1-5 yrs)

Gurgaon/Gurugram Job Code: 742153

Key Responsibilities:-

- Own the responsibility of managing the web and mobile interface for company

- Deeply understand customer needs and gaps and translate the same into well-articulated development requirements and hence scaled solutions.

- Leverage data and analytics to constantly iterate product and platform development.

- Work with internal stakeholders and external partners to translate the requirements into live products.

- Constantly measure the impact that a feature is creating for customers and aligning all stakeholders with the same.

- Come up with new product features to enhance the user experience and own the process of getting it implemented.

- Manage the regular execution and monitoring of various customer communication channels like Email, SMS, etc.

- Automate the customer communication process in-line with the business requirements.

Qualifications Required:-

- 1 to 5 years of experience in managing E-commerce websites/apps.

- Experience of working on Shopify will be an added advantage.

- Very strong with articulating and defining product specifications

- Hands-on and should have the ability to execute email and SMS campaigns for customer engagement.

- Familiar with technology, software development processes.

CTC : upto 8 lpa (Negotiable)

Women-friendly workplace:

Maternity and Paternity Benefits

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