Product Manager - Digital Channel - Internet & Mobile Banking/Digital Banking

Job Description for Product Manager - Internet & Mobile banking - Digital Banking

- Minimum 5 years of experience and preferable with direct bank & business or techno business function managing channels

- Understanding business requirements and feasibility for developing transactions on digital platforms (especially Mobile)

- Take up enhancements and bug fixes with internal teams, vendor teams and ensure issues / concerns are resolved

- Work on new version releases and ensure production issues are attended and resolved

- Bringing in new and innovative ideas for development

- Monitor creative development

- Deep dive into customer analytics to identify the right target customers and create the best marketing mix to generate maximum ROI for the campaign

- Support UI design activity and scrum teams

- Manage UAT and make sure to support developers

- Document business requirements (functional and non-functional) and conduct required analysis to support these requirements

- Develop a strong understanding of external environment and identify insights, from emerging trends and industry change

- Drive functional changes across eChannels and support the development of an omni-channel digital banking strategy.

- Drive business numbers for increasing Customer registration & Channel usage of Internet & mobile banking

- Additional role would also to integrate external partnerships, implement and drive BOT's thru Internet & Mobile banking