Product Manager - Digital Affinity Platform

What you will do?

- The key objective of the Digital Affinity Platform PM is to productize all aspects of the Digital Affinity Insurance Sales Channel.

- You will keep a pulse on Partners, End-Customers, and Internal Stakeholders in this channel, and productize their needs by:

- Defining product vision and creating/driving the Product Roadmap for the channel with CPO and Digital Affinity Channel - Head

- Working with the Process Design team to create deployable processes and digitize the back-end

- Working with front-end and back-end engineering teams to drive product roadmap - including End-Customer UI/UX, Partner UI/UX, APIs and API documentation, Reporting, etc.

- Developing KPI metrics, and measure success of all features

- Evangelize the product - represent the product in online communities, conferences, interact with experts.

Must Have :

- Extensive experience with digital journeys for Customer UI/UX, Digital Partner UI/UX

- Past experience in working with engineering to deliver on customer journeys, extensive experience in building APIs and doing API documentation

- Past experience with customer data models, optimizing sales conversion journeys, metrics reporting

- Past experience in building playbooks and rolling them out to users

Good to Have :

- Strong process orientation with experience in process automation

- Past experience with an InsurTech or FinTech is a plus

- Past experience in building embedded finance or embedded insurance products is a plus