Key responsibilities of PM:
- LMS integration
- LOS workflows
- Process optimization for back-office operation
- Customer service excellence
- Product leader, who enjoys scaling & delivering cross-functional projects.
- Meet the requirements of Underwriting, Operations and Customer Experience teams across Lending, Insurance, Cards & Investments verticals.
- Managed key capabilities like e-KYC, e-sign & e-mandate with technology partners
- Set up reporting framework & metric-tracking through automated reports and SQL-based dashboards
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