Product Lead/Senior Product Manager - eCommerce

Lead/Senior Product Manager - Customer Facing Product - Supply & Demand Journey

About the Role:

We are seeking a passionate and customer-centric Product Manager to champion the user experience across the entire supply and demand journey within our product. You will play a pivotal role in understanding customer needs, translating them into actionable product strategies, and driving the development and implementation of features that enhance user satisfaction and business growth.

Responsibilities:

- Conduct in-depth user research to deeply understand the needs and pain points of customers on both the supply and demand sides of the platform.

- Analyze user behavior data to identify opportunities for improvement and prioritize product initiatives.

- Define the product vision and roadmap for the customer-facing experience, aligning it with overall business objectives.

- Collaborate closely with cross-functional teams (engineering, design, marketing) to bring product ideas to life.

- Develop and own product requirements, ensuring they are clear, concise, and user-focused.

- Manage the product backlog and prioritize features based on user needs, business impact, and feasibility.

- Track and measure the success of product initiatives through key performance indicators (KPIs).

- Advocate for a user-centric approach throughout the product development lifecycle.

Qualifications:

- B. Tech

- 5+ years of experience in product management, with a focus on customer-facing products (required).

- Proven track record of successfully launching and iterating on product features.

- Strong understanding of user-centered design principles and methodologies.

- Excellent analytical and problem-solving skills.

- Experience in conducting user research (qualitative and quantitative) is a plus.

- Experience working in a cross-functional environment.

- Excellent communication, collaboration, and presentation skills.

- Ability to prioritize effectively and manage multiple tasks simultaneously.