Product Lead/Head - Consumer Facing App - HealthCare/Internet Startup

Position: Product Lead/Head

Job Role:

- Part of the core team in defining product strategy and present clear measurable objectives that will lead to achieving business goals.

- Work with patients and doctors to understand pain points and develop suitable product to provide amazing customer experience - Eg - You will help set the product strategy, do customer feedback calls, look at user metrics, get bugs fixed with support of tech team - all on a same day

- Carry out detailed User profiling and Segmentation

- Initiate and prioritize customer needs to create roadmap and execute along with Engineering Team & other Business Teams

- Do extensive AB testing and analytics and engage in in-depth data-driven product management

- Manage prioritization and trade-offs among customer experience, technical constraints and business drivers

- Focus on Customer Delight, Retention, Re-engagement and repeat usage of DocsApp

Requirements:

- 3+ yrs experience in Product Management / MBA from a top B School / Consulting background

- Exceptional clarity of thought, prioritization, data analysis & problem solving skills

a) Strong understanding of user metrics and conversion funnels

b) Good with product analytics - Excel, Mysql etc

- Excellent communication skills

a) Good stakeholder management

b) Ability to do usability testing effectively

c) Understanding of user psychology and online behavior

- Good understanding of B2C products in the mobile internet space

- Aggressive execution and enthusiasm about building products and solving challenges