Product Head - General Insurance & Credit Insurance - Bank

Description :

Business Planning :

- Preparation of strategy for the Non-Life Insurance Business for the bank

- Sales strategy/distribution strategy

- Product mix

- Channel mix

Relationship Management with Insurance Companies :

- Manage the key partnerships with the banks- Insurance Partners

- Work closely with the Product/U/w/claims/operations/marketing and actuarial teams in developing products/processes that meet the specific needs of the Citibank customer

Development of new products :

- Ensure that the bank continually innovates on introducing new and best in class products to Citibank customers

- Handling promotions/sales contests/incentives for employees:

- Execute Sales incentive programs to drive sales through all channels

- Ensure adherence to Citibank and IRDA regulations

Legal and compliance framework :

- Ensure that Processes are in line with the regulatory framework

- Work within the Regulatory framework to create distribution/sales models to drive Insurance sales

- Manage self-assessment process for General, Credit and Health Insurance

Training :

- Create simple, effective and innovative training modules to train the entire sales force across businesses

- Liaise closely with the Insurance partners to ensure Training support for the sales force

- Travel to various locations to train and run different contests across businesses

- Driving general, health and credit insurance sales through various channels:

- Drive sales of general and health insurance through the branch banking and suvidha channels

- Drive Sales of general and health insurance through tele-calling channels - set up new/manage existing channels

Operational Processes :

- Set up operational processes with the Insurance partners and in conjunction with the various business users to ensure seamless delivery of the products

- Set up systems to support these processes

- Resolve any customer queries and ensure customer satisfaction across businesses

Qualifications : IRDA certified