Product Analyst - SaaS

Job Description:

About the job:

About Highspot:

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work its about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About:

The Data & Services Engineering (DSE) Team The Data & Services Engineering (DSE) Team is on the mission of building innovative solutions to drive growth and adoption of the Highspot platform, drive operational efficiency to scale our customer services organization, generate impactful analytics insights we can share with customers and industry, integrate & share curated data from our data warehouse to empower data-driven decision making across the company.

About The Role:

We are looking for a passionate Product Analyst with strong proficiency in distilling meaningful insights and track record of creativity in deploying different data analysis and visualization techniques. You will collaborate with the Product Insights team and work with a diverse group of researchers, product managers, software engineers, and company leaders, on high visibility projects with the goal of identifying issues that will continue to improve product performance, customer happiness, and business success.

What You'll Do :

- Partner with Product Insights, Product Managers, and Engineering, to generate user and product performance insights and generate trends over time

- Design, develop and streamline core metrics for Highspot product

- Design, develop, monitor and maintain in Tableau and Amplitude

- Perform statistical analysis, regression modeling, data mining, and visualizations to find actionable business insights with the goal of influencing key strategic projects

- Analyze results from product experiments, including A/B testing

- Communicate data-driven insights and recommendations to key stakeholders Your Background

- BS Degree in Data Science, Statistics, Mathematics, Economics, or any other relevant fields

- 3+ years of demonstrated success in product analytics and/or data science

- Advanced knowledge of SQL to query and transform complex structured and semi-structured data from Snowflake, Postgres, Mongo etc

- 3+ years of experience using Tableau to build impactful reports and dashboards (Official Tableau Certification a plus)

- 3+ years of experience in Python and related analytics libraries to wrangle, visualize, analyze, and build statistical models (i.e. regression analysis, clustering, classification, anova, recommender systems)

- 1+ year(s) of experience running and analyzing the results of A/B tests

- Expertise in statistical analysis and publishing insights to help evaluate the incremental success of a product throughout its entire life cycle

- Excellent time management, ownership, and attention to detail

- Demonstrable track record of dealing well with ambiguity, prioritizing needs, and solving impactful business problems

- Combination of deep technical skills and business sense, to interface with all levels and disciplines within an organization and excellent written and verbal communication skills

- Driven by empathy to support, learn, and contribute to a teams success

- Prior experience working remotely with a team based in the U.S. is preferred

- Experience working with a SaaS Product team is a plus

Equal Opportunity Statement : We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the apply button. Recruiter Screen for Product Analyst Geo: Hyderabad Communications: must be succinct and will be giving presentations to leaders Crisp, stays on track? Asks good questions? Active listener who checks in with the interviewer?

Preparation: Did they research Highspot in advance? Are they prepared to ask questions? Statistical Analysis must be deep into statistics How often do you use statistical analysis in your work? What is the most challenging statistical analysis you have done for a corporate client? Have you done hypothesis testing? (this is a statistical term, not about generally hypothesizing and proofing out a hunch) This is: type of statistical analysis in which you put your assumptions about a population parameter to the test. It is used to estimate the relationship between 2 statistical variables.

1. Have you done Hypothesis testing?

2. Have you done regression?

3. Have you done Clustering?

DATAMust have strong SQL and Tableau vs. just doing data cleaningmust actually do analysis and present insights to clients. How many years of exp with SQL? Have you worked with both structured and unstructured data? [make sure they can query and transform both] What kind of Unstructured or Semi-structured data have you used? How many years experience with Tableau OR Amplitude? [Need 3 years] Tell me about a time you used Tableau to create visualize data How many years of experience with Python? [Need 3 years] A/B Testing

Whats your experience running and analyzing A/B tests? Education Please confirm your educational background: [NOTE to Recruiters: Education must have been in one of preferred areas (Data Science, Statistics, Mathematics, Economics, or any other relevant fields)]

GENERAL RECRUITING OVERVIEW QUESTIONS :

- How did you hear about this position?

- What motivated you to be interested in Highspot?

- Are you actively interviewing at other companies? What will you use as your decision criteria when selecting a new company?

- What is your timeline for starting a new opportunity?

- Are you an Indian Citizen? If not what is your citizenship status? (please note we can only move forward with hiring India citizens at this time)

- What is your current notice period?

- Do you currently have a buy-out notice period option?

- What is your target compensation?

- Highspot is requiring employees to work in the office 3 days a week. Are you currently located in Hyderabad or open to relocating and willing to be in the office 3 day/week?

- Will you require any special assistance in the interview process with Highspot?