07/11 Natasha Singh
HR Executive at V-Konnect Associates Pvt Ltd.

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Process Manager - Branch Banking (5-8 yrs)

Mumbai Job Code: 761936

Process Manager - Branch Banking - Mumbai


Job description :


- Drafting and reviewing process guidelines applicable to branch banking teams.

- Ensure processes are aligned to the extant internal and external guidelines governing the business.

- Aim at reducing costs and improving productivity through removal of duplicate, redundant and unproductive tasks in processes and through automation of manual activities

- Active Participation with Product and Business Team in drafting and reviewing and revision of Product and Process Notes

- Build synergies and efficiencies by way of customer centric processes

- Upon identification of control gaps initiate remediation and validation without compromising unduly on customer service

- Ensure productivity and balancing of extra work load effectively during volume spikes to ensure accuracy and timeliness of delivery is not impacted.

- Partner with Business and specialized teams viz. Technology Innovation Business Product -Compliance etc. to drive automation initiatives and transformation projects having direct impact on improving customer experience

- Adherence to the Company's policies e.g. Leave Policy and Timings etc.

- Good understanding of company systems policies procedures and standards

- Keep learning and keeping self, abreast of statutory norms and regulations governing the branch banking business

- Upon identification of control gaps initiate remediation and validation without compromising unduly on customer service

- Ensure processes are aligned to the extant internal and external guidelines governing the business

- Uphold Process Management Framework and ensure deviations are kept to minimum and with requisite approvals.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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