Process Manager

Manager - Process

Profiling:

Job description:

- Understand and create standardized process flows using BPMN standards.

- Identify opportunities to optimize end-to-end processes across the organization as per BPMN standards.

- Perform an assurance exercise in reviewing the maps created by the Leads, to ensure it is as per the requirement.

- Collaborate with internal teams to ensure that control measures are effectively integrated into daily process flows.

- Monitor and report on the effectiveness of controls, making recommendations for improvements as needed.

- Prepare regular reports on process mapping, risk exposure, and control effectiveness for senior management.

- Conduct trend analysis to anticipate potential challenges and propose preventive measures.

- Work closely with risk leaders across each business to understand business processes and assess inherent risks.

- Work with the risk team, in identifying the controls that cover the identified risks and ensure implementation.

- Design and implement robust control frameworks to mitigate identified risks.

- Establish feedback mechanisms to gather insights for refining processes and controls.

- Drive a culture of continuous improvement intiatives, encouraging proactive identification of opportunities for enhancement.

- Engagement with stakeholders across the Organization including senior and middle management for driving the initiatives.

- Observe and provide regular updates on the status of ongoing initiatives.

- Co-ordinate to ensure the implementation of reviewed and revised processes and controls by the respective stakeholders.

Competencies and Experience:

- Bachelors degree in Business administration, Finance, Information Technology, or a relevant field. masters degree will be a plus.

- 2 to 12 years of experience with minimum 1 to 2 years as a Business Process Analyst or in a similar role.

- Strong understanding of business process management and notation (BPMN) methodologies is required.

- Working knowledge in BPM tools will be a plus (eg, IBM Blueworks, Aris, Igraffx).

- Proficiency and certification in process modeling and analysis techniques is required (eg, BPMN, Six Sigma, Lean).

- In-depth knowledge about work/process standardization, risk identification and controls.

- Experience with process automation, workflow management, or business process management systems is preferred.

- Knowledge of agile methodologies and project management principles will be an added advantage.